New Tools for Connecting Staff and Patrons: Social Networking

Date and Location:
Friday, February 23, 2007
9:30 a.m. – 3:30 p.m.
$30/SCRLC members;
Broome County Public Library,
Decker Community Room
Binghamton, NY

Audience: Library Management and Staff in all types of libraries interested in improving communication between staff and patrons

How do you do network and connect with patrons, suppliers, and staff? Are you doing it the same way that you did 5 – 10 years ago? If you are, then you are missing out on using new business tools for connecting in often unexpected and positive ways. The tools include blogs, online business networks, virtual collaboration spaces, and other social networking software. These tools allow us to virtually what we used to do face-to-face.

Instructor: Jill Ann Hurst-Wahl, Hurst Associates, Ltd.
president of Hurst Associates, Ltd. ( and an information consultant with more than 20 years of business experience. She consults in the areas of competitive intelligence research, digitization planning, and the use of social networking tools. Since 2004, Hurst-Wahl has been expanding her use of social network software in order to connect to and network with more clients and colleagues.

Find out more at the SCRLC site

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